Cookies Policy

We use cookies on our website to make your experience as good as possible. They will recognize you through the generic identification of your device (computer, smartphone, tablet, among others) and not through your personal data, which is not allowed. You can rest assured that we do not collect information that identifies you (as a person) through cookies.

What is a cookie?

Cookies are small text files that a website, when visited, places on the user’s computer or mobile device, through the internet browser. These cookies will help the website to recognize your device on your next visit. We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that identifies the user, however, if we already have your data in our database by filling in forms or you are already a customer and you have already authorized the use of your data, we can monitor your visits to the website as long as, at least once, you have started your navigation from any communication sent by us, e.g. email.

Cookies also collect generic information, namely the way in which users arrive and use the websites or the area of the country/countries from which they access the website, etc.

Cookies only retain information related to your browsing preferences.

At any time, users can, through their internet browser decide to be notified of the reception of cookies, as well as block their entry into their system.

Refusing to use cookies on the website may result in the impossibility of accessing some of its areas or receiving personalized information.

What are cookies for?

Cookies are used to help determine the usefulness, interest, and number of uses of websites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

What type of cookies do we use?

  • Essential Cookies – Some cookies are essential to access specific areas of our website. They allow navigation on the website and use of its applications, such as accessing secure areas of the website through login. Without these cookies, the services that require them cannot be provided.
  • Analytical cookies – We use these cookies to analyze how users use the website and monitor its performance. This allows us to provide a high-quality experience by customizing our offering and quickly identifying and correcting any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on the use of the website, we may also use these cookies to indicate articles or services on the website that we think will be of interest to users. These cookies are used only for the purpose of creating and analyzing statistics, without ever collecting personal information.
  • Functionality cookies – We use functionality cookies to allow us to remember user preferences. For example, cookies avoid typing the user’s name each time the user accesses the website. We also use functionality cookies to provide advanced user services, such as commenting on an article. In summary, functionality cookies save the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
  • Third-party cookies – They serve to measure the success of applications and the effectiveness of third-party advertising on our website.

The cookie used is

  • Permanent cookies – They are stored at the level of the internet browser on their access devices (PC, mobile, and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the user’s interests, allowing us to provide more personalized service.
  • Session cookies – They are temporary, remain in the cookies of your internet browser until you leave the website. The information obtained makes it possible to identify problems and provide a better browsing experience.

 

All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the “options” or “preferences” menu of your browser or when pop-ups appear to block cookies.

Note that, by disabling cookies, you may prevent some web services from working properly, affecting, in part or in full, website navigation. Should you have any queries, please contact the Company’s Data Officer at privacidade@abainfra.com.br.

Report the compliance manager

This Compliance Channel is used for whistle-blowing, complaints, and suggestions and aims to protect the rights and confidentiality of the data provided, ensuring the anonymity and integrity of the information. In this way, by completing this form, and choosing to identify yourself, you authorize the use of your data, which will be treated confidentially for the internal evaluation of the event and for taking appropriate measures for its solution, ensuring that it is not shared with the external environment, except for there is a legal provision for such sharing, especially with competent public authorities.

If you use a valid email address, you will receive a response to your request.

Submit a Report

This Compliance Channel is used for whistle-blowing, complaints, and suggestions and aims to protect the rights and confidentiality of the data provided, ensuring the anonymity and integrity of the information. In this way, by completing this form, and choosing to identify yourself, you authorize the use of your data, which will be treated confidentially for the internal evaluation of the event and for taking appropriate measures for its solution, ensuring that it is not shared with the external environment, except for there is a legal provision for such sharing, especially with competent public authorities.

If you use a valid email address, you will receive a response to your request.

Ask a question

This Compliance Channel is used to report complaints, suggestions and is intended to protect the rights and confidentiality of the data provided, ensuring the anonymity and integrity of information. In this way, by filling out this form, you authorize the use of your data, which will be treated confidentially for internal evaluation of the event and for taking appropriate measures for your solution, ensuring that it is not shared with the external environment, except there is a legal provision for such sharing, especially with competent public authorities

Make a suggestion

This Compliance Channel is used for whistle-blowing, complaints, and suggestions and aims to protect the rights and confidentiality of the data provided, ensuring the anonymity and integrity of the information. In this way, by completing this form, and choosing to identify yourself, you authorize the use of your data, which will be treated confidentially for the internal evaluation of the event and for taking appropriate measures for its solution, ensuring that it is not shared with the external environment, except for there is a legal provision for such sharing, especially with competent public authorities.

Faça uma sugestão

Este Canal de Compliance é utilizado para relatar denúncias, reclamações, sugestões e tem o objetivo de proteger os direitos e a confidencialidade dos dados fornecidos, assegurando o anonimato e a integridade das informações. Desta forma, ao preencher este formulário, optando por se identificar, você autoriza o uso dos seus dados, os quais serão tratados de maneira confidencial para avaliação interna do ocorrido e para tomada de medidas adequadas para a sua solução garantindo o não compartilhamento com o meio externo, salvo/exceto havendo previsão legal para tal compartilhamento, especialmente com autoridades públicas competentes.

Tire sua dúvida

Este Canal de Compliance é utilizado para relatar denúncias, reclamações, sugestões e tem o objetivo de proteger os direitos e a confidencialidade dos dados fornecidos, assegurando o anonimato e a integridade das informações. Desta forma, ao preencher este formulário, optando por se identificar, você autoriza o uso dos seus dados, os quais serão tratados de maneira confidencial para avaliação interna do ocorrido e para tomada de medidas adequadas para a sua solução garantindo o não compartilhamento com o meio externo, salvo/exceto havendo previsão legal para tal compartilhamento, especialmente com autoridades públicas competentes.

Registrar relato

Este Canal de Compliance é utilizado para relatar denúncias, reclamações, sugestões e tem o objetivo de proteger os direitos e a confidencialidade dos dados fornecidos, assegurando o anonimato e a integridade das informações. Desta forma, ao preencher este formulário, optando por se identificar, você autoriza o uso dos seus dados, os quais serão tratados de maneira confidencial para avaliação interna do ocorrido e para tomada de medidas adequadas para a sua solução garantindo o não compartilhamento com o meio externo, salvo/exceto havendo previsão legal para tal compartilhamento, especialmente com autoridades públicas competentes.

Caso você utilize um e-mail válido, receberá uma resposta sobre a sua solicitação

Denunciar o gestor de compliance

Este Canal de Compliance é utilizado para relatar denúncias, reclamações, sugestões e tem o objetivo de proteger os direitos e a confidencialidade dos dados fornecidos, assegurando o anonimato e a integridade das informações. Desta forma, ao preencher este formulário, optando por se identificar, você autoriza o uso dos seus dados, os quais serão tratados de maneira confidencial para avaliação interna do ocorrido e para tomada de medidas adequadas para a sua solução garantindo o não compartilhamento com o meio externo, salvo/exceto havendo previsão legal para tal compartilhamento, especialmente com autoridades públicas competentes.

Caso você utilize um e-mail válido, receberá uma resposta sobre a sua solicitação

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